What time do you pick up my garbage and recycling?

Our commercial drivers start around 3am in order to get into the accounts that will be blocked by cars once people start getting to work. Our residential drivers begin their routes at 5:30 am (even earlier on holiday weeks when dump times are reduced). Collection times will vary during the year as our many seasonalContinue reading "What time do you pick up my garbage and recycling?"

What Holiday’s affect the residential collection schedule?

Waste Partners observes the six national holidays that the disposal facilities in the area are closed: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Residential routes will run their normal schedule on the weekdays prior to the day of the observed holiday. There will be no residential collections onContinue reading "What Holiday’s affect the residential collection schedule?"

How can you tell if my garbage was missed by your driver or if I didn’t get out in time?

We have a process our drivers complete with each stop that is not “out” for collection in order to earn their bonus each week. They must circle the stop and write down the time they were by so we can communicate that information to our customers. In addition, most new garbage trucks are equipped withContinue reading "How can you tell if my garbage was missed by your driver or if I didn’t get out in time?"

What if I am late setting my garbage/recycling out and I miss the collection truck?

If you think you have missed the collection truck, call our office and we can contact the driver and see if they may still be in the area.  In most cases we ask you to wait till the following week’s collection and simply put any extra bags out at no charge. An additional return tripContinue reading "What if I am late setting my garbage/recycling out and I miss the collection truck?"

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